J - Extender

A Jaecoo Extender Maintenance Plan covers the manufacturer-specified parts, labour and oil required for the scheduled servicing and periodic maintenance of your Jaecoo vehicle. The purpose is to give you peace of mind by helping cover the servicing and maintenance costs of your Jaecoo vehicle.

Please note: Your Jaecoo Extender Maintenance Plan is not an insurance product.

Jaecoo Maintenance Plan Pricing

Jaecoo J7 1.6T DCT (60 Month / 70,000 km Service Plan)

3 Years / 40,000 km: R19,361

4 Years / 55,000 km: R33,144

5 Years / 70,000 km: R36,326

What is covered?

Your Jaecoo Extender Maintenance Plan includes:

All routine scheduled servicing of your Jaecoo vehicle, based on time or kilometres (whichever occurs first), according to the manufacturer's service schedule applicable to your plan.

The plan excludes any additional annual services that may be required on low-mileage vehicles.

If you request an approved product different from the one normally used by the workshop, any additional costs will be for your account. Approval of alternative products is at the sole discretion of the Administrator.

All scheduled maintenance work on your Jaecoo vehicle.

Maintenance repairs required due to mechanical or electrical breakdown, as well as normal wear and tear. The Administrator will determine what qualifies as normal wear and tear and reserves the right to repair or replace components using the most economical solution.

Manufacturer-approved engine oil, transmission oil, brake fluid, lubricants and genuine Jaecoo replacement parts required during scheduled servicing.

If Jaecoo changes its servicing specifications, service intervals or cambelt replacement intervals after your plan begins, resulting in higher servicing costs, the Administrator will only be responsible for the costs applicable at the time your plan was purchased.

What is not covered?

The following are not covered under your Jaecoo Extender Maintenance Plan:

If your vehicle already has an active Inclusive Jaecoo Service Plan, services covered under that plan cannot be claimed under the Extender Maintenance Plan.

If your vehicle has an active Inclusive Jaecoo Warranty, repairs covered under that warranty cannot be claimed under the Extender Maintenance Plan.

Eligible Jaecoo Vehicles

To qualify for cover, your Jaecoo vehicle must:

Be a passenger vehicle, 4x4 or light commercial vehicle with a Gross Vehicle Mass (GVM) of up to 4,200 kg.

Be roadworthy.

Have a valid Jaecoo manufacturer warranty and be no older than 5 years.

Have a full service history in accordance with Jaecoo manufacturer specifications, with no missed or overdue services.

Not be used as a taxi, rental vehicle, rebuilt (Code 3) vehicle, modified vehicle (including turbo conversions), electric vehicle, hybrid vehicle or any vehicle used in motorsport or racing.

Effective Date of Cover

If your vehicle does not have an existing Inclusive Jaecoo Service Plan:

Cover starts on the purchase date of your Jaecoo Extender Maintenance Plan.

If your vehicle already has an Inclusive Jaecoo Service Plan:

Maintenance cover begins on the purchase date of your Jaecoo Plan and continues until the expiry date of your plan.

Service Plan and Warranty Cover begin once your Inclusive Jaecoo Service Plan expires and continue until the expiry date of your Jaecoo Plan.

Your plan may begin earlier if your existing Inclusive Jaecoo Service Plan expires before the expected date.

Important: If your existing Inclusive Jaecoo Service Plan ends early because the kilometre limit is reached before the expiry date, you are responsible for notifying the Administrator so your Jaecoo Plan can be adjusted to start immediately after the original plan ends.

Duration of Cover

Your Jaecoo Plan begins on the specified start date and remains valid for either:

The selected period (for example, 2, 3, 4 or 5 years), or

The selected kilometre limit,

whichever occurs first.

The start and end kilometre readings determine the number of scheduled services covered and will not exceed the selected cover period.

Please note: If you only service your vehicle annually, only the selected number of scheduled service intervals will be covered.

Plan Payment

Your Jaecoo Plan must be paid in advance, either:

In cash, or

Included in your vehicle finance agreement.

Cover only becomes active once payment has been received by the Administrator.

A 15-day grace period is allowed from the purchase date to complete payment if the initial payment is unsuccessful. If payment is not received within this period, your plan will be cancelled and no cover will apply.

Service Requirements

Your Jaecoo vehicle must be serviced according to the manufacturer's specifications.

The maximum allowable service overrun is as specified by the manufacturer.

All servicing must be completed by an Authorised Jaecoo Dealer.

Betterment

Where repairs require new or exchange components that exceed what is necessary to restore the vehicle to the manufacturer's specifications, you will be responsible for any additional costs. If you are unsure, consult the Administrator before authorising repairs.

Wear and Tear

Industry standards are used to determine fair wear and tear.

As a general guideline:

Brake pads are expected to last approximately 30,000 km.

Rear brake linings are expected to last approximately 45,000 km.

Brake linings will generally only be replaced once at least 75% wear has been reached.

Brake discs will only be replaced if they fall outside the manufacturer's specifications or exceed machining (skimming) tolerances.

Jaecoo Extender Warranty

The Jaecoo Extender Warranty Policy provides extended warranty protection for your Jaecoo vehicle for a period of 2 years. Please note that the Jaecoo Policy does not cover every eventuality, and it is the customer's responsibility to understand what cover is provided.

Jaecoo Warranty Pricing

Jaecoo Extender Warranty (2 Year Premium Cover)

Includes Pre-Delivery Inspection (PDI)

Price: R14,800

What is covered?

Your Jaecoo Extender Warranty covers scheduled servicing carried out according to the manufacturer's service schedule, based on time or kilometres, whichever occurs first. Only the standard scheduled services applicable to your selected plan are covered. Additional annual services required for low-mileage vehicles are excluded.

Warranty Benefits

The Jaecoo Extender Warranty covers the repair or replacement of approved components that fail due to mechanical or electrical breakdown during the warranty period. All repairs must be authorised in advance and completed by an Authorised Jaecoo Dealer, Administrator Approved Dealer or approved Independent Service Provider.

Covered components include the engine and all internal lubricated components, manual and automatic gearbox including the torque converter and flex plate, differential, differential lock, catalytic converter, diesel particulate filter (mechanical failure only), transaxle, transfer box, engine and transmission management systems, crankshaft sensor, camshaft sensor, lambda (O2) sensor, factory-fitted turbocharger, intercooler and supercharger, engine failure caused by over-fuelling or overheating, cambelt and tensioner (mechanical failure only), air conditioning compressor, engine block, cylinder head, gearbox casing, differential casing, drive unit, inlet and exhaust manifolds where damaged by a covered component, water pump, welsh plugs, thermostat, thermo switch, heater radiator, distributor, coil packs, front drive shafts, couplings, hubs, bearings, drive flanges on 4x4 models, brake master cylinder, brake servo, wheel cylinders, ABS control unit and sensors, diesel vacuum pump, clutch components including clutch plate, pressure plate, clutch cable, clutch fork, master and slave cylinders, release bearing, pilot bearing and flywheel, CV joints, driveshafts, cylinder head gasket, crankshaft, camshaft, timing tensioners, jockey pulleys, alternator, starter motor, wiper motors, electric window motors, electric seat motors, electric winch motor (4x4 only), free wheel hubs (4x4 only), mechanical and electrical fuel pumps, injectors, fuel injection control units, fuel sensors, propshaft U-joints, centre bearings, engine cooling radiator, steering box, steering rack, power steering pump, wishbones, ball joints, suspension bushes and springs (mechanical failure only), wheel bearings, central locking pump, door actuators, factory-fitted electric sunroof motors, factory-fitted convertible roof motors, factory-fitted entertainment system components, engine cooling fans, GPS navigation display and control module, navigation wiring harness, factory-fitted phone system, factory-fitted alarm and immobiliser, electric mirror motors, factory-fitted transponder key and ignition lock, Strip and Quote benefit, Additional Component Cover, towing following an approved claim, Service Assist benefit, and oils and consumables required due to an approved mechanical or electrical failure.

Additional Parts Warranty

The following components remain covered until the manufacturer's original warranty expires (36 months or 60,000 km): Fuel Injectors, Brake Calipers, Fuel Pump, Starter Motor, Alternator, Hub Bearings and Air Conditioning Compressor.

What is not covered?

The Jaecoo Warranty does not cover components not specifically listed as covered, repairs completed without prior authorisation, damage caused by theft, hijacking, accidents, vandalism, misuse or neglect, damage resulting from unapproved modifications, routine servicing and normal service items, vehicles with tampered odometers, repairs without a valid VAT invoice, failures covered by another insurance policy, damage caused by contaminated fuel, water, foreign substances or poor workmanship, pre-existing faults, oil leaks, hoses, pipes, auxiliary belts, fan blades, CV boots or dust covers, air conditioner re-gassing, taxi, rental, rebuilt (Code 3), modified or competition vehicles, commercial passenger transport vehicles, tyre damage, accessories or spare parts, body mouldings, trim, lamps and window panels, claims where the policy terms have not been complied with, depreciation after repairs, claims involving fraud, misrepresentation or non-disclosure, vehicles used for racing, rallies, speed events or motor trade activities other than servicing or repairs, or negligent, wilful or criminal acts by the policyholder.

Limits of Liability

The following components are covered with Unlimited benefit: Engine, Gearbox, Differential, Differential Lock, Catalytic Converter, Diesel Particulate Filter, Transaxle, Transfer Box, Management System, Turbo Assembly, Over-Fuelling, Over-Heating, Cambelt Failure, Air Conditioner, Casings, Cooling System, Electronic Ignition, Front Wheel Drive Unit, Braking System, Clutch, CV Joints and Driveshafts, Cylinder Head Gasket, Drive Mechanism, Electrical Components, Electrical Winch, Free Wheel Hubs, Fuel System, Propshaft, Radiator, Steering Mechanism, Suspension, Wheel Bearings, Central Locking, Electric Sunroof Motor, Entertainment System, Cooling Fans, GPS Navigation System, Phone System, Alarm System, Immobiliser, Electric Mirrors, Transponder Key and Ignition Lock.

The following benefits have specific monetary limits: Strip and Quote is covered up to R3,000, Additional Component Cover is covered up to R3,000, Towing is covered up to R1,000, Service Assist is covered up to R1,000, and Oils and Consumables are covered up to R1,000

Jaecoo Extender Service Plan

A Jaecoo Extender Service Plan covers the manufacturer-specified parts, labour and oil required for the scheduled servicing and periodic maintenance of your Jaecoo vehicle. The purpose is to provide peace of mind by covering the cost of routine servicing and maintenance. Please note that your Jaecoo Extender Service Plan is not an insurance product.

Jaecoo Service Plan Pricing

Jaecoo J7 1.6T DCT (60 Months / 70,000 km Service Plan)

2 Years / 2 Services: R13,786

3 Years / 3 Services: R20,082

4 Years / 4 Services: R28,466

5 Years / 5 Services: R34,400

What is covered?

Your Jaecoo Service Plan covers all scheduled services performed according to the manufacturer's service schedule, based on either time or kilometres, whichever occurs first. Only the number of consecutive services selected on your plan will be covered. Any additional parts or labour outside the scheduled service will be for your account.

If you request the use of an approved product different from that normally used by the workshop, any additional cost will be your responsibility. Approval of alternative products remains at the sole discretion of the Administrator.

A wear-and-tear benefit of up to R500 per service is included.

If you choose to service your vehicle annually, only the number of services selected when purchasing your plan will be covered.

Should the manufacturer revise its service schedules, service intervals or cambelt replacement intervals after your plan begins, resulting in increased servicing costs, the Administrator will only remain liable for the costs applicable when your Service Plan commenced.

Eligible Vehicles

To qualify for cover, your Jaecoo vehicle must meet the manufacturer's qualifying criteria. The Administrator reserves the right to cancel the cover if the qualifying requirements are not met.

Effective Date

If your vehicle does not currently have a Jaecoo Service Plan, your cover begins on the date your Jaecoo Extender Service Plan is purchased.

If your vehicle already has an existing Jaecoo Service Plan, your new plan will begin when the existing plan expires.

If your current Service Plan expires early because the kilometre limit is reached before the expiry date, it is your responsibility to notify the Administrator so your new plan can begin immediately after the original plan expires.

Duration of Cover

Your Jaecoo Service Plan begins on the agreed start date and remains valid for either the selected period or the selected number of scheduled services, whichever occurs first.

If you only service your vehicle annually, only the selected number of services purchased under your plan will be covered.

Plan Payment

Your Jaecoo Service Plan must be paid in full before cover begins. Payment may be made in cash or included in your vehicle finance agreement.

A 15-day grace period applies if the initial payment is unsuccessful. If payment is not received within this period, the Service Plan will be cancelled and no cover will apply.

Service Requirements

Your Jaecoo vehicle must always be serviced according to the manufacturer's specifications.

The maximum allowable service overrun is as specified by the manufacturer.

All servicing must be carried out by an Authorised Jaecoo Dealer.

Cooling-Off Period

You may cancel your Jaecoo Service Plan within 14 days of receiving your policy documentation by submitting a written request to the Administrator.

Any payments made will be refunded, less the value of any benefits already received.

Cancellation requests will be processed within 31 days.

The Administrator may also cancel the Service Plan by giving 31 days' written notice, including circumstances such as non-payment after the grace period, material changes in risk, circumstances requiring the plan to end under its terms, or where immediate cancellation is required by law.

What is not covered?

Your Jaecoo Service Plan does not cover services performed without prior authorisation, servicing carried out by non-authorised repairers, maintenance repairs resulting from mechanical or electrical failures, repairs covered by the manufacturer's warranty, parts not included in the official service schedule, damage caused by missed or overdue services, vehicles modified from the manufacturer's specifications, routine wear-and-tear items replaced outside scheduled servicing, engine diagnostics unless included in the official service schedule, damage caused by insufficient oil or coolant, damage resulting from failures of non-covered components, vehicles with tampered or defective odometers, electrical wiring or aftermarket immobilisers, windscreens or glass, carpets, trim, seat covers, paintwork or body panels, routine owner maintenance such as checking coolant, oil and tyre pressures, sunroofs, parking systems, non-standard accessories, missing vehicle components, tyres, rims, wheel alignment, wheel balancing, headlight adjustment, audio or navigation equipment, electric window motors and panels, electric vehicle batteries, Nivomat shock absorbers, or fuel, engine oil, transmission oil, brake fluid and other service products required between scheduled services.

How to Claim

Book your vehicle with an Authorised Jaecoo Dealer for servicing.

Inform the Service Advisor that your vehicle is covered by a Jaecoo Extender Service Plan administered by Innovation Group Services and provide your plan number.

The Authorised Dealer must obtain approval before any work is carried out. Repairs completed without prior authorisation will not be paid.

The Administrator will issue an authorisation number for the covered work only.

The Authorised Dealer must submit the service invoice to the Administrator within 30 days after the service has been completed.

Approved claims are paid directly to the Authorised Jaecoo Dealer within 30 days.

Any maintenance or repairs not covered by your Service Plan remain your responsibility.

Important Information

The Administrator may inspect your vehicle before approving any claim.

Any services or repairs outside the terms of your Service Plan will be for your account.

If your vehicle is serviced outside South Africa, the repairer must be an approved Jaecoo Dealer.

No excess payment applies to approved claims.

If your claim is declined, you are entitled to receive a full explanation from the Administrator.

Your Responsibilities

You must have your vehicle serviced within the manufacturer's specified time and kilometre intervals.

Always use an Authorised Jaecoo Dealer for servicing and repairs.

Follow the correct claims procedure whenever your vehicle is serviced or repaired.

Check that all work has been completed to your satisfaction before collecting your vehicle.

Notify the Administrator immediately if your vehicle's odometer becomes defective or stops working.

Keep your vehicle in a safe, roadworthy condition and carry out regular preventative maintenance, including checking engine oil, coolant and tyre pressures.

Take reasonable steps to prevent further damage should a mechanical or electrical failure occur.

Use your vehicle only for its intended purpose and never for racing or motorsport.

Keep accurate service records and mileage records.

Do not tamper with the odometer. If odometer tampering is discovered, the Administrator may immediately terminate your Service Plan.

The Administrator reserves the right to inspect your vehicle to verify any claim or determine whether the failure existed before the Service Plan commenced.

Jaecoo Booster Service Plan

The Jaecoo Booster Service Plan covers essential wear-and-tear components and related labour costs that are not covered by your Jaecoo Manufacturer's Warranty or Jaecoo Service Plan. The purpose of the plan is to provide peace of mind by helping cover the cost of unexpected wear-and-tear items such as wiper blades, batteries, brake discs and selected electrical components, depending on the Booster Service Plan option you choose.

Please note that the Jaecoo Booster Service Plan is not an insurance product. It only covers serviceable wear-and-tear components according to Jaecoo specifications and service schedules. Mechanical and electrical breakdowns may instead be covered under the Jaecoo Booster Warranty, where applicable.

Booster Service Plan Pricing

Power-Up 1

24 Months / 45,000 km: R10,117.50

36 Months / 60,000 km: R14,369.70

Power-Up 2

24 Months / 45,000 km: R10,801.50

36 Months / 60,000 km: R15,338.70

Power-Up 3

24 Months / 45,000 km: R11,856.00

36 Months / 60,000 km: R16,837.80

Power-Up 4

24 Months / 45,000 km: R25,632.90

36 Months / 60,000 km: R36,400.20

What is covered?

The Jaecoo Booster Service Plan is available in four options: Booster SP1, Booster SP2, Booster SP3 and Booster SP4. The selected option is recorded on your dealer schedule and determines which components are covered.

Booster SP1 covers front brake pads, rear brake pads or brake shoes, and a minor electrical capped benefit.

Booster SP2 includes everything in Booster SP1, plus replacement of wiper blades.

Booster SP3 includes everything in Booster SP2, plus battery replacement.

Booster SP4 includes everything in Booster SP3, plus front brake discs and rear brake discs.

Replacement of covered components is subject to normal wear and tear. As a general guideline, brake pads are expected to last approximately 30,000 km, while rear brake linings are expected to last approximately 45,000 km. Replacement outside these normal wear limits may not qualify for cover.

For Booster SP4, brake discs will only be replaced after the Authorised Jaecoo Dealer confirms that the discs cannot be safely skimmed. If skimming is possible, replacement will not be authorised.

Eligible Vehicles

To qualify for the Jaecoo Booster Service Plan, your vehicle must be a Jaecoo vehicle with a Gross Vehicle Mass (GVM) of up to 4,200 kg and must remain roadworthy throughout the cover period.

Your vehicle must not be used as a taxi, rental vehicle, rebuilt (Code 3) vehicle, modified vehicle (including turbo conversions), electric vehicle, hybrid vehicle or a vehicle used for motorsport or competition.

Your vehicle must also not be fitted with a high-performance braking system.

Effective Date

If your vehicle does not already have a Jaecoo Maintenance Plan, your Booster Service Plan begins on the date of purchase.

If your vehicle has an existing Jaecoo Maintenance Plan, your Booster Service Plan begins when the Maintenance Plan expires.

If your existing Jaecoo Maintenance Plan ends early because the kilometre limit is reached before the expiry date, it is your responsibility to notify the Administrator so the Booster Service Plan can begin immediately after the original plan expires.

Duration of Cover

Your Booster Service Plan begins on the agreed start date and remains valid until either the selected time period or kilometre limit has been reached, whichever occurs first.

Available cover options are 24 months or 45,000 km, or 36 months or 60,000 km.

The plan automatically expires once the selected time period or kilometre limit has been reached.

What is not covered?

The Jaecoo Booster Service Plan does not cover accidental or intentional damage, excessive or abnormal wear and tear, poor driving technique, vehicle modifications, carpets, trim, seat covers, paintwork, body panels, windscreens or damaged glass, aftermarket accessories or security devices, routine owner maintenance such as checking oil, coolant or tyre pressures, sunroofs, parking systems, non-standard accessories, missing vehicle components, tyres, rims, headlight adjustment, radios, DVD players, CD players, navigation systems, trim panels or consoles.

The plan also excludes Nivomat shock absorbers, failure to comply with the terms of the agreement, failure to service the vehicle according to Jaecoo requirements, work carried out by anyone other than an Authorised Jaecoo Dealer, competitive racing or rally use, the use of non-approved oils or lubricants, collision damage, overloading the vehicle beyond its rated capacity, rust, corrosion, neglect, misuse or abuse.

Hybrid system failures are not covered, including lithium-ion batteries, wiring harnesses, electric motors, DC/DC converters, DC/AC inverters, controllers, generators and hybrid control computers.

Any other items specifically excluded by agreement are also not covered.

Please note that the Booster Service Plan does not cover fuel, engine top-up oil, transmission oil, brake fluid, lubricants or other service products required between scheduled services.