𝗢-𝗘𝘅𝘁𝗲𝗻𝗱𝗲𝗿 𝗠𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗣𝗹𝗮𝗻 – The Omoda Extender Maintenance Plan covers the Manufacturer-specified parts, labour and oil required for the scheduled servicing and periodic maintenance of your Omoda vehicle. The purpose is to provide you with peace of mind regarding the servicing and maintenance of your Omoda vehicle. Your Omoda Extender Maintenance Plan is NOT an insurance product.

𝗢-𝗘𝘅𝘁𝗲𝗻𝗱𝗲𝗿 𝗠𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗣𝗹𝗮𝗻 𝗣𝗿𝗶𝗰𝗶𝗻𝗴 – Premiums are inclusive of VAT. Omoda C5 1.5T CVT (60/70 000km Service Plan): R39,838.00 for 85,000KM–100,000KM; R45,287.00 for 85,000KM–115,000KM; R54,867.00 for 85,000KM–130,000KM; R63,308.00 for 86,000KM–145,000KM. Omoda C5 1.6T DCT (60/70 000km Service Plan): R39,596.00 for 85,000KM–100,000KM; R47,795.00 for 85,000KM–115,000KM; R56,763.00 for 85,000KM–130,000KM; R65,904.00 for 86,000KM–145,000KM.

𝗪𝗵𝗮𝘁 𝗶𝘀 𝗖𝗼𝘃𝗲𝗿𝗲𝗱 – All routine consecutive servicing of your Omoda vehicle, whether based on time or kilometres, whichever occurs first, in accordance with Omoda’s Manufacturer’s Service Schedules. Only the maximum number of standard consecutive services applicable to your Omoda Plan will be covered. Extra services required for low-mileage Omoda vehicles on an annual basis are excluded.

𝗔𝗽𝗽𝗿𝗼𝘃𝗲𝗱 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀 – If you request or specify the use of an approved product other than the product currently used by the workshop, any additional costs will be for your own account. Approval of such alternative products is solely at the discretion of the Administrator.

𝗠𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗪𝗼𝗿𝗸 – The plan covers the performance of maintenance work on your Omoda vehicle.

𝗠𝗲𝗰𝗵𝗮𝗻𝗶𝗰𝗮𝗹 𝗮𝗻𝗱 𝗘𝗹𝗲𝗰𝘁𝗿𝗶𝗰𝗮𝗹 𝗥𝗲𝗽𝗮𝗶𝗿𝘀 – Maintenance repairs becoming necessary as a result of mechanical or electrical breakdown and/or normal wear and tear are covered. The Administrator determines what constitutes normal wear and tear and reserves the right to repair or replace components at the most economical cost.

𝗢𝗶𝗹𝘀 𝗮𝗻𝗱 𝗚𝗲𝗻𝘂𝗶𝗻𝗲 𝗣𝗮𝗿𝘁𝘀 – The plan covers Omoda-specified engine oil, transmission oil, brake fluid, other lubricants and approved Omoda genuine replacement parts required when carrying out routine service work.

𝗖𝗵𝗮𝗻𝗴𝗲𝘀 𝘁𝗼 𝗠𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗲𝗿 𝗦𝗽𝗲𝗰𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 – If Omoda changes servicing specifications, intervals and/or cam belt change intervals after the inception of your Omoda Plan and this results in a higher servicing cost, the Administrator remains liable only for costs relevant to the specifications and schedules applicable when the plan commenced.

𝗪𝗵𝗮𝘁 𝗶𝘀 𝗡𝗼𝘁 𝗖𝗼𝘃𝗲𝗿𝗲𝗱 – Servicing requirements covered under an active Inclusive Omoda Service Plan will not be authorised under the Omoda Extender Maintenance Plan. Repairs covered by an active Inclusive Omoda Warranty will also not be authorised under the Omoda Extender Maintenance Plan.

𝗘𝗹𝗶𝗴𝗶𝗯𝗹𝗲 𝗢𝗺𝗼𝗱𝗮 𝗩𝗲𝗵𝗶𝗰𝗹𝗲𝘀 / 𝗤𝘂𝗮𝗹𝗶𝗳𝘆𝗶𝗻𝗴 𝗖𝗿𝗶𝘁𝗲𝗿𝗶𝗮 – Your Omoda vehicle must be a passenger, 4x4 or light commercial vehicle with a gross vehicle mass of 4,200kg; be roadworthy; have a valid Omoda Manufacturer’s Warranty and not be older than 5 years; have a full service history according to Omoda’s Manufacturer’s specifications with no missed or late services; and must not be a taxi, electric vehicle or hybrid vehicle, rental vehicle, rebuilt vehicle (Code 3), modified vehicle including turbo conversions, or a vehicle used in any form of motoring competition or sport. The Administrator reserves the right to cancel cover where these requirements are not met.

𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗗𝗮𝘁𝗲 – For an Omoda vehicle without an existing Inclusive Omoda Service Plan, cover commences from the date of purchase of the Omoda Plan. For a vehicle with an existing Inclusive Omoda Service Plan, maintenance cover commences on the purchase date of the Omoda Plan and expires on the end date of the Omoda Plan. Service Plan and Warranty Cover commences when the existing Inclusive Omoda Service Plan expires and continues until the end date of the Omoda Plan.

𝗣𝗹𝗮𝗻 𝗦𝘁𝗮𝗿𝘁 𝗗𝗮𝘁𝗲 – Your Omoda Plan may start earlier than indicated on the proposal form or dealer schedule depending on when your existing Inclusive Omoda Service Plan expires. If the existing Service Plan expires early because the vehicle reaches its kilometre limit first, you must notify the Administrator so the Omoda Plan start date can be amended to the expiry date of the existing Service Plan.

𝗗𝘂𝗿𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗖𝗼𝘃𝗲𝗿 – Your Omoda Plan starts from the applicable start date and runs for either a set period of time, such as 2 years, or up to a specified number of kilometres, such as 45,000km, whichever occurs first. The start and end kilometres determine the number of service intervals covered and will not exceed the cover period. If you service annually, only the selected number of service intervals will be covered.

𝗣𝗹𝗮𝗻 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 – Your Omoda Plan is payable in advance, either in cash or as part of the finance agreement with your financial institution. Benefits do not apply until the amount payable has been received by the Administrator.

𝟭𝟱-𝗗𝗮𝘆 𝗚𝗿𝗮𝗰𝗲 𝗣𝗲𝗿𝗶𝗼𝗱 – You have a 15-day grace period from the purchase date of your Omoda Plan to make payment following an unsuccessful payment. If payment is not received within this period, you will not be covered and your Omoda Plan will be cancelled.

𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁 – Your Omoda vehicle must be serviced according to the Manufacturer’s specifications. The maximum service overrun allowed will be as per Manufacturer specification. All servicing must be carried out at an Authorised Omoda Dealer.

𝗕𝗲𝘁𝘁𝗲𝗿𝗺𝗲𝗻𝘁 – Where a repair requires new or exchange units that, in the Administrator’s opinion, exceed what is necessary to repair the vehicle to Manufacturer specifications, you will be liable for the additional costs.

𝗪𝗲𝗮𝗿 𝗮𝗻𝗱 𝗧𝗲𝗮𝗿 – Industry norms are used as a guide to determine fair wear and tear. As a principal rule, industry norms for brake replacement cycles will be used and a minimum of 75% usage must be determined before brake linings will be considered for replacement. Normal wear and tear guidelines are approximately 30,000km for brake pads and approximately 45,000km for rear linings. Brake disc replacement will only be considered where the component is outside the Manufacturer’s specification and/or machine skimming tolerance.

𝗖𝗼𝗼𝗹𝗶𝗻𝗴-𝗢𝗳𝗳 𝗣𝗲𝗿𝗶𝗼𝗱 – After purchasing your Omoda Plan, you may cancel the plan in writing to the Administrator within 14 days after receiving your Omoda Plan wording or from the reasonably determined date on which you received the wording.

𝗖𝗼𝗼𝗹𝗶𝗻𝗴-𝗢𝗳𝗳 𝗥𝗲𝗳𝘂𝗻𝗱 – Payments made up to the date the Administrator receives your written cancellation notice will be refunded to you or the financial institution, subject to deduction of service-related costs of any risk cover already enjoyed.

𝗖𝗮𝗻𝗰𝗲𝗹𝗹𝗮𝘁𝗶𝗼𝗻 – You may cancel your Omoda Plan at any time by giving the Administrator 31 days’ notice in writing. Where a refund is due, sales costs, administration costs and paid claim costs will be deducted. The remaining balance will be refunded on a pro-rata basis within 31 days of the cancellation request.

𝗙𝗶𝗻𝗮𝗻𝗰𝗲𝗱 𝗣𝗹𝗮𝗻 – If your Omoda Plan was financed by a financial institution or forms part of a suspensive sale agreement, any refund will be paid to the financing institution.

𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗼𝗿 𝗖𝗮𝗻𝗰𝗲𝗹𝗹𝗮𝘁𝗶𝗼𝗻 – The Administrator may cancel your Omoda Plan by giving 31 days’ written notice via post or electronic communication to your last known address. Circumstances include non-payment subject to the 15-day grace period, material changes in the risk covered, circumstances resulting in the plan automatically coming to an end, circumstances giving the Administrator the right to terminate cover, or where immediate termination is required by law.

𝗘𝘅𝗰𝗹𝘂𝘀𝗶𝗼𝗻𝘀 – Benefits will not be provided for accidental or intentional damage; wear-and-tear items deemed by the Administrator not to result from fair and normal usage; poor driver technique; alterations or modifications; carpets, trim, seat covers, paintwork and body panels; windscreens, windows or damaged glass; accessories or equipment not fitted when the vehicle was manufactured; satellite tracking, anti-theft or security devices; daily maintenance checks; sunroofs and sunroof glass; parking systems; additional non-standard components; missing components; tyres and rims; headlight adjustments; audio, navigation and console equipment; failure to comply with the agreement; Nivomat shocks; non-compliance with Omoda servicing requirements; work performed by anyone other than an Authorised Omoda Dealer; competitive racing or rally events; unapproved oils, lubricants and additives; collision damage; loads exceeding the vehicle’s maximum capacity; rust and corrosion; neglect, misuse, abuse or improper treatment; consequential loss or damage arising from Hybrid system component failure; mechanical or electrical failure of Hybrid system components; and any other items specifically excluded by agreement.

𝗙𝘂𝗲𝗹 𝗮𝗻𝗱 𝗧𝗼𝗽-𝗨𝗽 𝗙𝗹𝘂𝗶𝗱𝘀 – The Omoda Plan specifically excludes fuel, engine top-up oil, transmission oil, brake fluid and other lubricants and service products required between routine servicing.

𝗔𝗰𝗰𝗶𝗱𝗲𝗻𝘁𝗮𝗹 𝗗𝗮𝗺𝗮𝗴𝗲 – Accidental or intentional damage to your Omoda vehicle is not covered by the Omoda Plan.

𝗔𝗽𝗽𝗿𝗼𝘃𝗲𝗱 𝗕𝗼𝗱𝘆 𝗥𝗲𝗽𝗮𝗶𝗿𝘀 – Where reasonably possible, damage caused by collision, accident or other loss must be repaired by an approved Auto Body Repairer. Before repairs are carried out, you must inform the Administrator in writing of the nature and extent of the damage and proposed repair. The Administrator may suspend the agreement pending a report confirming acceptable repairs and may inspect the vehicle before repairs begin.

𝗜𝗺𝗽𝗿𝗼𝗽𝗲𝗿 𝗥𝗲𝗽𝗮𝗶𝗿𝘀 – Costs resulting from improper repairs or maintenance performed by a workshop other than an approved Auto Body Repairer will be paid by you at the approved Auto Body Repairer’s usual rate.

𝗦𝘁𝗲𝗽𝘀 𝘁𝗼 𝗙𝗼𝗹𝗹𝗼𝘄 𝗪𝗵𝗲𝗻 𝗬𝗼𝘂 𝗪𝗮𝗻𝘁 𝘁𝗼 𝗖𝗹𝗮𝗶𝗺 – Book your Omoda vehicle into an Authorised Omoda Dealer, inform the service advisor that you have an Omoda Extender Maintenance Plan administered by Innovation Group Services, provide your Omoda Plan number and instruct the dealer to obtain authorisation in advance for all servicing work.

𝗖𝗹𝗮𝗶𝗺 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 – The Administrator will issue an authorisation number only for the applicable portion of the job card or invoice covered by the Omoda Plan. The Administrator will not refund or pay for work performed without authorisation. The Authorised Omoda Dealer must submit the Service Only invoice to the Administrator within 30 days of the repair date.

𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗣𝗿𝗼𝗰𝗲𝗱𝘂𝗿𝗲 – For an authorised claim, the Authorised Omoda Dealer must submit all invoices signed by you to the Administrator by email or post within 30 days after repairs are completed. Failure to do so may result in the claim not being considered and you becoming liable for the repair cost. The service portion of authorised invoices will be paid directly to the Authorised Omoda Dealer within 30 days of receipt.

𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝘁𝗼 𝗞𝗻𝗼𝘄 – The Administrator has discretion to procure and fit approved genuine replacement parts that it considers necessary and suitable for your Omoda vehicle. The Administrator may inspect your vehicle or the failure before authorisation. Services, repairs or parts not covered by the plan are for your own account. If your vehicle is serviced or repaired outside South Africa, the Authorised Omoda Dealer must be on the Authorised Omoda Approved Panel. You will not be liable for excess payments when lodging a claim. If a claim is rejected, you are entitled to receive a full explanation.

𝗪𝗵𝗮𝘁 𝗬𝗼𝘂 𝗡𝗲𝗲𝗱 𝘁𝗼 𝗞𝗻𝗼𝘄 𝗮𝗻𝗱 𝗗𝗼 – Your Omoda Plan contains terms and conditions that must be followed for your cover to remain in force.

𝗗𝗼 𝗡𝗼𝘁 𝗠𝗶𝘀𝘀 𝗬𝗼𝘂𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 – Take your Omoda vehicle in for servicing according to the Manufacturer’s requirements stated in the vehicle service manual and within the applicable time and kilometre limits. Failure to comply will render the Omoda Extender Maintenance Plan invalid.

𝗨𝘀𝗲 𝗮𝗻 𝗔𝗽𝗽𝗿𝗼𝘃𝗲𝗱 𝗥𝗲𝗽𝗮𝗶𝗿 𝗙𝗮𝗰𝗶𝗹𝗶𝘁𝘆 – Only allow an Authorised Omoda Dealer to repair or service your Omoda vehicle.

𝗙𝗼𝗹𝗹𝗼𝘄 𝘁𝗵𝗲 𝗖𝗹𝗮𝗶𝗺𝘀 𝗣𝗿𝗼𝗰𝗲𝗱𝘂𝗿𝗲 – When taking your Omoda vehicle in for servicing or repairs, you must follow the prescribed claims procedure.

𝗖𝗵𝗲𝗰𝗸 𝗬𝗼𝘂𝗿 𝗩𝗲𝗵𝗶𝗰𝗹𝗲 – Upon collection of your Omoda vehicle, check that the work performed has been completed to your satisfaction.

𝗢𝗱𝗼𝗺𝗲𝘁𝗲𝗿 – Immediately inform the Administrator if the odometer used to measure distance travelled fails to operate or is damaged. You must arrange for the vehicle to be delivered to an Authorised Omoda Dealer for repair.

𝗢𝗱𝗼𝗺𝗲𝘁𝗲𝗿 𝗙𝗮𝗶𝗹𝘂𝗿𝗲 – If the odometer is inoperative or defective, the Administrator may calculate estimated kilometres using the distance travelled while the odometer was operating. The Administrator’s findings will be final.

𝗧𝗮𝗸𝗲 𝗖𝗮𝗿𝗲 𝗼𝗳 𝗬𝗼𝘂𝗿 𝗢𝗺𝗼𝗱𝗮 𝗩𝗲𝗵𝗶𝗰𝗹𝗲 – Take all reasonable steps to keep your Omoda vehicle in good, roadworthy condition and drive responsibly without misusing the vehicle.

𝗣𝗿𝗲𝘃𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲 𝗠𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 – Perform regular preventative maintenance according to the Manufacturer’s handbook, including checking engine oil levels, coolant levels and tyre pressure.

𝗣𝗿𝗲𝘃𝗲𝗻𝘁 𝗔𝗱𝗱𝗶𝘁𝗶𝗼𝗻𝗮𝗹 𝗗𝗮𝗺𝗮𝗴𝗲 – If a mechanical or electrical failure occurs, take all reasonable steps to protect your Omoda vehicle from further loss or damage and report the issue to your Authorised Omoda Dealer.

𝗗𝗼 𝗡𝗼𝘁 𝗠𝗶𝘀𝘂𝘀𝗲 𝗬𝗼𝘂𝗿 𝗢𝗺𝗼𝗱𝗮 𝗩𝗲𝗵𝗶𝗰𝗹𝗲 – Your vehicle must only be used for its intended purpose. Racing or rallying is not permitted.

𝗔𝗰𝗰𝘂𝗿𝗮𝘁𝗲 𝗥𝗲𝗰𝗼𝗿𝗱𝘀 – Keep accurate records of servicing work and distances travelled and make these records available when required by the Authorised Omoda Dealer.

𝗢𝗱𝗼𝗺𝗲𝘁𝗲𝗿 𝗧𝗮𝗺𝗽𝗲𝗿𝗶𝗻𝗴 – Do not tamper with the odometer. If the odometer has been tampered with, the Administrator may immediately terminate the agreement in accordance with the Fraud provisions.

𝗜𝗻𝘀𝗽𝗲𝗰𝘁𝗶𝗼𝗻 – The Administrator may inspect your Omoda vehicle to check and verify whether a claim relates to pre-existing damage or failures.

𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗡𝘂𝗺𝗯𝗲𝗿𝘀 – Customer Care Centre: 0860 21 0007 | Email: [email protected]

𝗟𝗼𝗱𝗴𝗶𝗻𝗴 𝗮 𝗖𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁 – If you are unhappy with any aspect of the agreement and wish to lodge a complaint, you may do so in writing or telephonically using the Administrator’s contact details.

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗮𝗿𝗲 𝗖𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁𝘀 – Customer Care Centre: 0860 21 0007 | Email: [email protected]

𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗼𝗿’𝘀 𝗖𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁𝘀 𝗣𝗼𝗹𝗶𝗰𝘆 – The Administrator’s complaints policy and procedure is available on the Administrator’s website at www.innovation.group

𝗠𝗜𝗢𝗦𝗔 – If you are still dissatisfied with the resolution, you may escalate the matter to MIOSA. Telephone: 010 590 8378 | Fax: 086 630 6141 | Email: [email protected]

𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗖𝗼𝗺𝗺𝗶𝘀𝘀𝗶𝗼𝗻 (𝗡𝗖𝗖) – If you remain dissatisfied, you may also escalate the matter to the National Consumer Commission. Telephone: 012 428 7000 | Email: [email protected]

For More Info Click the links below

O-Extender Maintenance Plan Info

O-Extender Maintenance Plan Rates

𝗣𝗼𝗹𝗶𝗰𝘆 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 – Your Omoda Policy comprises an Omoda Extender Warranty Policy and is valid for a period of 2 (two) years. The Omoda Policy does not cover every eventuality, and it is your responsibility to understand what cover is provided under your Omoda Policy.

𝗧𝗼𝘁𝗮𝗹 𝗣𝗿𝗲𝗺𝗶𝘂𝗺 – The total premium for 2-year cover including PDI is R14,800.00.

𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗗𝗮𝘁𝗲 𝗮𝗻𝗱 𝗗𝘂𝗿𝗮𝘁𝗶𝗼𝗻 – Extended Warranty cover commences on the date or kilometre at which your Omoda Manufacturer’s Warranty expires and provides warranty cover for 24 months with unlimited kilometres. The Additional Parts Warranty Benefit commences when the applicable limited parts warranty expires at 36 months or 60,000km and continues until your Omoda Vehicle’s Manufacturer’s Warranty expires.

𝗪𝗮𝗿𝗿𝗮𝗻𝘁𝘆 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 – Your Omoda Policy covers the repair and/or replacement of components specifically listed under the Omoda Policy Benefits and Limits where mechanical or electrical failure occurs during the cover period, subject to the applicable terms, conditions and exclusions. All repair work must be authorised in advance and carried out by an Authorised Omoda Dealer, Administrator Approved Dealer or Independent Service Provider.

𝗘𝗻𝗴𝗶𝗻𝗲 – Covers all internal lubricated engine components.

𝗚𝗲𝗮𝗿𝗯𝗼𝘅 – Covers all internal lubricated components of manual and automatic gearboxes, including the torque converter and flex plate.

𝗗𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁𝗶𝗮𝗹 – Covers all internal lubricated differential components.

𝗗𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁𝗶𝗮𝗹 𝗟𝗼𝗰𝗸 – Covers all internal components.

𝗖𝗮𝘁𝗮𝗹𝘆𝘁𝗶𝗰 𝗖𝗼𝗻𝘃𝗲𝗿𝘁𝗲𝗿 / 𝗗𝗣𝗙 – Covers the catalytic converter and mechanical failure of the diesel particulate filter.

𝗧𝗿𝗮𝗻𝘀𝗮𝘅𝗹𝗲 – Covers all internal lubricated components.

𝗧𝗿𝗮𝗻𝘀𝗳𝗲𝗿 𝗕𝗼𝘅 – Covers all internal components.

𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝘆𝘀𝘁𝗲𝗺 – Covers engine and transmission management control units, crankshaft sensor, camshaft sensor and lambda (O2) sensor only.

𝗧𝘂𝗿𝗯𝗼 𝗔𝘀𝘀𝗲𝗺𝗯𝗹𝘆 – Covers the original Manufacturer-fitted turbocharger, intercooler and superchargers only.

𝗢𝘃𝗲𝗿-𝗙𝘂𝗲𝗹𝗶𝗻𝗴 – Covers engine failure resulting from over-fuelling.

𝗢𝘃𝗲𝗿-𝗛𝗲𝗮𝘁𝗶𝗻𝗴 – Covers breakdown resulting from overheating.

𝗖𝗮𝗺𝗯𝗲𝗹𝘁 – Covers cambelt and tensioner failure, excluding routine maintenance.

𝗔𝗶𝗿 𝗖𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻𝗲𝗿 – Covers the compressor only.

𝗖𝗮𝘀𝗶𝗻𝗴𝘀 – Covers the engine block, cylinder head, gearbox, differential, drive unit, inlet and exhaust manifolds where damage is caused by the failure of a covered component.

𝗖𝗼𝗼𝗹𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺 – Covers the water pump, welsh plugs, thermostat, thermo-switch and heater radiator only.

𝗘𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰 𝗜𝗴𝗻𝗶𝘁𝗶𝗼𝗻 – Covers the distributor and coil packs.

𝗙𝗿𝗼𝗻𝘁-𝗪𝗵𝗲𝗲𝗹 𝗗𝗿𝗶𝘃𝗲 𝗨𝗻𝗶𝘁 – Covers external drive shafts, couplings, hubs, bearings and drive flanges for 4x4 vehicles only.

𝗕𝗿𝗮𝗸𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺 – Covers the master cylinder, servo unit, wheel cylinders, ABS control unit and all sensors, plus the vacuum pump on diesel vehicles. Friction materials are excluded.

𝗖𝗹𝘂𝘁𝗰𝗵 – Covers the clutch plate, pressure plate, clutch cable, clutch fork, master and slave cylinder, release bearing, pilot bearing and flywheel against mechanical failure only.

𝗖𝗩 𝗝𝗼𝗶𝗻𝘁𝘀 𝗮𝗻𝗱 𝗗𝗿𝗶𝘃𝗲 𝗦𝗵𝗮𝗳𝘁 – Covered, excluding dust covers and rubbers.

𝗖𝘆𝗹𝗶𝗻𝗱𝗲𝗿 𝗛𝗲𝗮𝗱 𝗚𝗮𝘀𝗸𝗲𝘁 – Covers the cylinder head gasket only.

𝗗𝗿𝗶𝘃𝗲 𝗠𝗲𝗰𝗵𝗮𝗻𝗶𝘀𝗺𝘀 – Covers the crankshaft, camshaft, tensioners and jockey pulleys in the event of mechanical failure.

𝗘𝗹𝗲𝗰𝘁𝗿𝗶𝗰𝗮𝗹 𝗖𝗼𝗺𝗽𝗼𝗻𝗲𝗻𝘁𝘀 – Covers the alternator, starter motor, front and rear windscreen wiper motors, electric window motors and electric seat motors.

𝗘𝗹𝗲𝗰𝘁𝗿𝗶𝗰𝗮𝗹 𝗪𝗶𝗻𝗰𝗵 – Covers the electric motor only and applies to 4x4 vehicles only.

𝗙𝗿𝗲𝗲 𝗪𝗵𝗲𝗲𝗹 𝗛𝘂𝗯𝘀 – Covers the complete unit and applies to 4x4 vehicles only.

𝗙𝘂𝗲𝗹 𝗦𝘆𝘀𝘁𝗲𝗺 – Covers mechanical and electrical fuel pumps, injectors, fuel injection control and sensor units, excluding calibration, serviceable components and incorrect or contaminated fuel.

𝗣𝗿𝗼𝗽𝘀𝗵𝗮𝗳𝘁 – Covers U-joints and centre bearings.

𝗥𝗮𝗱𝗶𝗮𝘁𝗼𝗿 – Covers the engine cooling radiator only.

𝗦𝘁𝗲𝗲𝗿𝗶𝗻𝗴 𝗠𝗲𝗰𝗵𝗮𝗻𝗶𝘀𝗺 – Covers all internal components of the steering box or steering rack, including the power steering pump.

𝗦𝘂𝘀𝗽𝗲𝗻𝘀𝗶𝗼𝗻 – Covers upper and lower wishbones with associated ball joints, bushes and springs against mechanical failure only.

𝗪𝗵𝗲𝗲𝗹 𝗕𝗲𝗮𝗿𝗶𝗻𝗴𝘀 – Covers all wheel bearings.

𝗖𝗲𝗻𝘁𝗿𝗮𝗹 𝗟𝗼𝗰𝗸𝗶𝗻𝗴 – Covers the pump and door actuator only.

𝗘𝗹𝗲𝗰𝘁𝗿𝗶𝗰𝗮𝗹 𝗦𝘂𝗻𝗿𝗼𝗼𝗳 𝗮𝗻𝗱 𝗖𝗼𝗻𝘃𝗲𝗿𝘁𝗶𝗯𝗹𝗲 𝗥𝗼𝗼𝗳 𝗠𝗼𝘁𝗼𝗿𝘀 – Covers original Manufacturer-fitted units only.

𝗘𝗻𝘁𝗲𝗿𝘁𝗮𝗶𝗻𝗺𝗲𝗻𝘁 𝗦𝘆𝘀𝘁𝗲𝗺 / 𝗗𝗩𝗗 – Covers the LCD screen, RF modulator, digital video disc player, compact disc player and power converter for original Manufacturer-fitted units only.

𝗩𝗶𝘀𝗰𝗼𝘂𝘀 𝗮𝗻𝗱 𝗘𝗹𝗲𝗰𝘁𝗿𝗶𝗰 𝗙𝗮𝗻𝘀 – Covers engine cooling fans.

𝗚𝗣𝗦 𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗶𝗼𝗻 𝗦𝘆𝘀𝘁𝗲𝗺 – Covers the navigation display unit, navigation control module and navigation system wiring harness for factory-fitted systems only.

𝗣𝗵𝗼𝗻𝗲 𝗦𝘆𝘀𝘁𝗲𝗺 – Covers the charger, cradle, microphone and speakers for original Manufacturer-fitted units only.

𝗔𝗹𝗮𝗿𝗺𝘀 𝗮𝗻𝗱 𝗜𝗺𝗺𝗼𝗯𝗶𝗹𝗶𝘀𝗲𝗿𝘀 – Covers original Manufacturer-fitted units only.

𝗘𝗹𝗲𝗰𝘁𝗿𝗶𝗰𝗮𝗹 𝗠𝗶𝗿𝗿𝗼𝗿𝘀 – Covers the motor only.

𝗧𝗿𝗮𝗻𝘀𝗽𝗼𝗻𝗱𝗲𝗿 𝗞𝗲𝘆 𝗮𝗻𝗱 𝗜𝗴𝗻𝗶𝘁𝗶𝗼𝗻 𝗟𝗼𝗰𝗸 – Covers original Manufacturer-fitted units and functional failure only.

𝗦𝘁𝗿𝗶𝗽 𝗮𝗻𝗱 𝗤𝘂𝗼𝘁𝗲 – Subject to the Strip and Quote clause and applicable limits.

𝗔𝗱𝗱𝗶𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗼𝗺𝗽𝗼𝗻𝗲𝗻𝘁 𝗖𝗼𝘃𝗲𝗿 – Once-off payment up to the applicable amount specified in the Limits of Liability table for motor vehicle-related items or standard services not otherwise covered by the Omoda Policy.

𝗧𝗼𝘄𝗶𝗻𝗴 – Towing charges are covered where a valid claim has been accepted by the Administrator.

𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗔𝘀𝘀𝗶𝘀𝘁 – Once-off payment up to the applicable amount specified in the Limits of Liability table for motor vehicle-related items.

𝗢𝗶𝗹𝘀 𝗮𝗻𝗱 𝗖𝗼𝗻𝘀𝘂𝗺𝗮𝗯𝗹𝗲𝘀 – Covers small parts or fluids with a limited lifespan where they require replacement due to a mechanical and/or electrical breakdown covered by the Omoda Policy.

𝗔𝗱𝗱𝗶𝘁𝗶𝗼𝗻𝗮𝗹 𝗣𝗮𝗿𝘁𝘀 𝗪𝗮𝗿𝗿𝗮𝗻𝘁𝘆 – The additional parts warranty benefit applies to the listed parts until the Omoda Vehicle Manufacturer’s Warranty expires.

𝗔𝗱𝗱𝗶𝘁𝗶𝗼𝗻𝗮𝗹 𝗣𝗮𝗿𝘁𝘀 – Fuel injectors, brake calipers, fuel pump, starter, alternator, hub bearing and air-conditioner compressor are covered for the applicable additional parts warranty period.

𝗟𝗶𝗺𝗶𝘁𝘀 𝗼𝗳 𝗟𝗶𝗮𝗯𝗶𝗹𝗶𝘁𝘆 – Engine, gearbox, differential, differential lock, catalytic converter/DPF, transaxle, transfer box, management system, turbo assembly, over-fuelling, over-heating, cambelt failure, air conditioner, casings, cooling system, electronic ignition, front wheel drive unit, braking system, clutch, CV joints and driveshaft, cylinder head gasket, drive mechanism, electrical components, electrical winch, free wheel hubs, fuel system, propshaft, radiator, steering mechanism, suspension, wheel bearings, central locking, electrical sunroof motor, entertainment system/DVD, viscous and electrical fans, GPS navigation system, phone system, alarms and immobiliser, electrical mirrors, and transponder key and ignition lock are listed as unlimited. Strip and Quote: R3,000. Additional Component: R3,000. Towing: R1,000. Service Assist: R1,000. Oils and Consumables: R1,000.

𝗘𝘅𝗰𝗹𝘂𝘀𝗶𝗼𝗻𝘀 – The Omoda Policy does not cover parts or failures not specified under the Omoda Policy Benefits and Limits; repairs undertaken without prior Administrator authorisation; damage caused by theft, hijacking, accident, malicious damage, misuse or neglect; damage resulting from experimental units or modifications not approved by Omoda; standard services and service parts required during routine maintenance; repairs where the odometer has been disconnected or tampered with; claims without a valid, fully completed and detailed VAT invoice from an Authorised Omoda Dealer, Administrator Approved Dealer or Independent Service Provider; mechanical or electrical failure recoverable under another insurance policy; damage resulting from water, foreign substances, incorrect or contaminated fuel, defective products or poor workmanship; pre-existing causes of breakdown; oil leaks and resulting damage; hoses, pipes, auxiliary belts, fan blades and CV rubber boots or dust covers; air-conditioner re-gassing; taxis, rental vehicles, exotic vehicles, rebuilt vehicles (Code 3), modified vehicles, commercial vehicles used for transport purposes or vehicles used in motoring competition or sport; tyre damage; loss or damage to accessories or spare parts; damage to beading, moulding, trim, lamps or window panels; non-compliance with policy terms and conditions; depreciation arising from repairs or restoration; claims involving misrepresentation, non-disclosure or incorrect description; vehicles used for racing, rallies, speed contests or certain motor trade purposes; and negligent, wilful or criminal acts by you.

𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗡𝘂𝗺𝗯𝗲𝗿𝘀 – Customer Care Centre: Telephone TBC | Email: [email protected].

For More Info Click the links below

O-Extender Warranty Info

O-Extender Warranty Rates

𝗢-𝗘𝘅𝘁𝗲𝗻𝗱𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗣𝗹𝗮𝗻 – The Omoda Extender Maintenance Plan covers Manufacturer-specified parts, labour and oil required for scheduled servicing and periodic maintenance of your Omoda vehicle. The purpose of the plan is to provide peace of mind regarding the servicing and maintenance of your Omoda vehicle. Your Omoda Extender Maintenance Plan is NOT an insurance product.

𝗪𝗵𝗮𝘁 𝗶𝘀 𝗖𝗼𝘃𝗲𝗿𝗲𝗱 – The plan covers routine consecutive servicing of your Omoda vehicle, based on time or kilometres, whichever occurs first, in accordance with the Manufacturer’s Service Schedules. Only the maximum number of standard consecutive services applicable to your Omoda Plan will be covered. Extra services that may be required for low-mileage Omoda vehicles on an annual basis are excluded.

𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗼𝘃𝗲𝗿 – You are covered for the specified number of consecutive services shown on your Omoda Plan schedule. Any additional parts or labour required will be for your own account.

𝗔𝗽𝗽𝗿𝗼𝘃𝗲𝗱 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀 – If you request or specify the use of an approved product other than the product currently being used by the workshop, any additional costs will be for your own account. Approval of alternative products is solely at the discretion of the Administrator.

𝗪𝗲𝗮𝗿 𝗮𝗻𝗱 𝗧𝗲𝗮𝗿 𝗕𝗲𝗻𝗲𝗳𝗶𝘁 – There is a capped benefit of R500 per service for all wear-and-tear items.

𝗔𝗻𝗻𝘂𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗶𝗻𝗴 – If you service your Omoda vehicle annually, only the selected number of consecutive services included in your Omoda Plan will be covered.

𝗖𝗵𝗮𝗻𝗴𝗲𝘀 𝘁𝗼 𝗠𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗲𝗿 𝗦𝗽𝗲𝗰𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 – If the Manufacturer changes servicing specifications, intervals and/or cambelt change intervals after your Omoda Plan begins and this results in a higher servicing cost, the Administrator reserves the right to remain liable only for costs relevant to the service specifications and schedules applicable when the plan commenced.

𝗘𝗹𝗶𝗴𝗶𝗯𝗹𝗲 𝗩𝗲𝗵𝗶𝗰𝗹𝗲𝘀 / 𝗤𝘂𝗮𝗹𝗶𝗳𝘆𝗶𝗻𝗴 𝗖𝗿𝗶𝘁𝗲𝗿𝗶𝗮 – Your Omoda vehicle must comply with the eligibility requirements of the Omoda Plan. The Administrator reserves the right to cancel cover where the qualifying requirements are not met.

𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗗𝗮𝘁𝗲 – For an Omoda vehicle without an existing Service Plan, cover commences on the date of purchase of your Omoda Plan. For an Omoda vehicle with an existing Service Plan, cover commences when the existing Omoda Plan expires.

𝗖𝗵𝗮𝗻𝗴𝗲 𝗶𝗻 𝗦𝘁𝗮𝗿𝘁 𝗗𝗮𝘁𝗲 – Your Omoda Plan may start earlier than indicated on the proposal form or dealer schedule depending on when your existing Omoda Plan expires. If the existing Service Plan expires early because the vehicle reaches its kilometre limit first, you are responsible for notifying the Administrator so the Omoda Plan start date can be amended.

𝗗𝘂𝗿𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗖𝗼𝘃𝗲𝗿 – Your Omoda Plan starts from the applicable start date and runs for either a set period of time, such as 2 years, or up to a specified number of consecutive services indicated on the proposal form or dealer schedule. If you service annually, only the selected number of consecutive services will be covered.

𝗣𝗹𝗮𝗻 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 – Your Omoda Plan is payable in advance, either in cash or through the finance agreement with your financial institution. Benefits will not apply until the amount payable has been received by the Administrator.

𝟭𝟱-𝗗𝗮𝘆 𝗚𝗿𝗮𝗰𝗲 𝗣𝗲𝗿𝗶𝗼𝗱 – You have a 15-day grace period from the purchase date of your Omoda Plan to make payment following an unsuccessful payment. If payment is not received within this period, you will not be covered and your Omoda Plan will be cancelled.

𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁 – Your Omoda vehicle must be serviced according to the Manufacturer’s specifications. The maximum service overrun allowed will be as per the Manufacturer specification. Servicing must be carried out at an Authorised Omoda Dealer.

𝗖𝗼𝗼𝗹𝗶𝗻𝗴-𝗢𝗳𝗳 𝗣𝗲𝗿𝗶𝗼𝗱 – After purchasing your Omoda Plan, you may cancel the plan in writing to the Administrator within 14 days after receiving your Omoda Plan wording or from the reasonably determined date on which you received the wording.

𝗖𝗼𝗼𝗹𝗶𝗻𝗴-𝗢𝗳𝗳 𝗥𝗲𝗳𝘂𝗻𝗱 – Payments made up to the date the Administrator receives your written cancellation notice will be refunded to you or the financial institution, subject to deduction of service-related costs of any risk cover already enjoyed.

𝗖𝗮𝗻𝗰𝗲𝗹𝗹𝗮𝘁𝗶𝗼𝗻 – The Administrator may cancel your Omoda Plan by giving 31 days’ written notice via post or electronic communication. Circumstances include non-payment subject to the 15-day grace period, material changes in the risk covered, circumstances causing the plan to automatically end, circumstances giving the Administrator the right to end cover, or where immediate termination is required by law.

𝗘𝘅𝗰𝗹𝘂𝘀𝗶𝗼𝗻𝘀 – The Omoda Plan does not cover services undertaken without prior Administrator authorisation; services not carried out by an Authorised Omoda Dealer unless otherwise arranged in writing; maintenance repairs resulting from mechanical or electrical breakdown and/or wear and tear; breakdowns covered by the Manufacturer or supplier warranty; parts not specified in the Manufacturer’s service schedule; damage resulting from late servicing; alterations from Manufacturer specifications; maintenance items requiring replacement at specified intervals; engine diagnostics unless part of the Manufacturer’s service schedule; damage caused by insufficient engine lubricant or coolant; consequential damage caused by non-covered components; odometer-related repairs where the odometer is faulty or has been tampered with; electrical wiring or immobiliser/security systems; windscreens, windows or damaged glass; carpets, trim, seat covers, paintwork and body panels; sunroofs, sunroof glass and parking systems; non-standard components; missing components; tyres and rims including wheel alignment and balancing; headlights; audio and navigation equipment; electric windows, motors and panels; batteries on electric vehicles; Nivomat shocks; and other exclusions specified under the Omoda Plan.

𝗙𝘂𝗲𝗹 𝗮𝗻𝗱 𝗧𝗼𝗽-𝗨𝗽 𝗙𝗹𝘂𝗶𝗱𝘀 – The Omoda Plan specifically excludes fuel, engine top-up oil, transmission oil, brake fluid and other lubricants and service products required between routine servicing.

𝗦𝘁𝗲𝗽𝘀 𝘁𝗼 𝗙𝗼𝗹𝗹𝗼𝘄 𝗪𝗵𝗲𝗻 𝗖𝗹𝗮𝗶𝗺𝗶𝗻𝗴 – Book your Omoda vehicle into an Authorised Omoda Dealer, inform the service advisor that you have an Omoda Extender Service Plan administered by Innovation Group Services, provide your Omoda Plan number and ensure the dealer obtains authorisation in advance for all servicing work. Failure to obtain authorisation may result in non-payment.

𝗖𝗹𝗮𝗶𝗺 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 – The Administrator will issue an authorisation number only for the applicable portion of the job card or invoice covered by your Omoda Plan. Work performed without authorisation will not be refunded or paid. The Authorised Omoda Dealer must submit the Service Only invoice to the Administrator within 30 days of the repair date.

𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗣𝗿𝗼𝗰𝗲𝗱𝘂𝗿𝗲 – For an authorised claim, the Authorised Omoda Dealer must submit all invoices signed by you to the Administrator within 30 days after repairs are completed. Failure to do so may result in the claim not being considered and you becoming liable for the repair cost. The service portion of approved invoices will be paid directly to the Authorised Omoda Dealer within 30 days of receipt. Any maintenance items or repairs not covered by your Omoda Plan remain your responsibility.

𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝘁𝗼 𝗞𝗻𝗼𝘄 – The Administrator may inspect your Omoda vehicle or the failure before authorisation. Services, repairs or parts not covered by the Omoda Plan are for your own account. If your Omoda vehicle is serviced or repaired outside South Africa, the Authorised Omoda Dealer must be on the Omoda Approved Panel. You will not be liable for excess payments when lodging a claim. If your claim is rejected, you are entitled to receive a full explanation.

𝗪𝗵𝗮𝘁 𝗬𝗼𝘂 𝗡𝗲𝗲𝗱 𝘁𝗼 𝗞𝗻𝗼𝘄 𝗮𝗻𝗱 𝗗𝗼 – Your Omoda Plan contains terms and conditions that you must understand and comply with for your cover to remain in force.

𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗻 𝗧𝗶𝗺𝗲 – Do not miss your service deadline. Your Omoda vehicle must be serviced according to the Manufacturer’s requirements in the vehicle service manual and within the applicable time and kilometre limits.

𝗨𝘀𝗲 𝗮𝗻 𝗔𝗽𝗽𝗿𝗼𝘃𝗲𝗱 𝗥𝗲𝗽𝗮𝗶𝗿 𝗙𝗮𝗰𝗶𝗹𝗶𝘁𝘆 – Only allow an Authorised Omoda Dealer to repair or service your Omoda vehicle.

𝗙𝗼𝗹𝗹𝗼𝘄 𝘁𝗵𝗲 𝗖𝗹𝗮𝗶𝗺𝘀 𝗣𝗿𝗼𝗰𝗲𝗱𝘂𝗿𝗲 – When taking your Omoda vehicle in for servicing or repairs, you must follow the prescribed claims procedure.

𝗖𝗵𝗲𝗰𝗸 𝗬𝗼𝘂𝗿 𝗩𝗲𝗵𝗶𝗰𝗹𝗲 – Upon collection of your Omoda vehicle, check that the work performed has been completed to your satisfaction.

𝗢𝗱𝗼𝗺𝗲𝘁𝗲𝗿 – Immediately inform the Administrator if the odometer fails to operate or suffers damage. You must arrange for your vehicle to be delivered to an Authorised Omoda Dealer for the necessary repairs.

𝗢𝗱𝗼𝗺𝗲𝘁𝗲𝗿 𝗙𝗮𝗶𝗹𝘂𝗿𝗲 – If the odometer is inoperative or defective, the Administrator may calculate estimated kilometres based on the kilometres travelled while the odometer was operating. The Administrator’s findings will be final.

𝗞𝗲𝗲𝗽 𝗬𝗼𝘂𝗿 𝗩𝗲𝗵𝗶𝗰𝗹𝗲 𝗶𝗻 𝗚𝗼𝗼𝗱 𝗖𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻 – Take all reasonable steps to keep your Omoda vehicle in good, roadworthy condition. Drive responsibly and do not misuse your vehicle.

𝗣𝗿𝗲𝘃𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲 𝗠𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 – Perform regular preventative maintenance according to the Manufacturer’s handbook, including checking engine oil levels, coolant levels and tyre pressure.

𝗣𝗿𝗲𝘃𝗲𝗻𝘁 𝗙𝘂𝗿𝘁𝗵𝗲𝗿 𝗗𝗮𝗺𝗮𝗴𝗲 – If a mechanical or electrical failure occurs, take all reasonable steps to protect your Omoda vehicle from further loss or damage and report the issue to your Authorised Omoda Dealer.

𝗗𝗼 𝗡𝗼𝘁 𝗠𝗶𝘀𝘂𝘀𝗲 𝗬𝗼𝘂𝗿 𝗩𝗲𝗵𝗶𝗰𝗹𝗲 – Your Omoda vehicle must only be used for its intended purpose. Racing or rallying is not permitted.

𝗔𝗰𝗰𝘂𝗿𝗮𝘁𝗲 𝗥𝗲𝗰𝗼𝗿𝗱𝘀 – Keep accurate records of servicing work and distances travelled and make these records available when required by the Authorised Omoda Dealer.

𝗢𝗱𝗼𝗺𝗲𝘁𝗲𝗿 𝗧𝗮𝗺𝗽𝗲𝗿𝗶𝗻𝗴 – Do not tamper with the odometer. If the odometer has been tampered with, the Administrator may immediately terminate the agreement in accordance with the Fraud provisions.

𝗜𝗻𝘀𝗽𝗲𝗰𝘁𝗶𝗼𝗻 – The Administrator may inspect your Omoda vehicle to check and verify whether a claim relates to pre-existing damage or failures.

𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗡𝘂𝗺𝗯𝗲𝗿𝘀 – Customer Care Centre: Telephone: TBC | Email: [email protected].

𝗟𝗼𝗱𝗴𝗶𝗻𝗴 𝗮 𝗖𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁 – If you are unhappy with any aspect of the agreement, you may lodge a complaint in writing or telephonically using the Administrator’s contact details.

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗮𝗿𝗲 𝗖𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁𝘀 – Customer Care Centre: 0860 21 0007 | Email: [email protected].

𝗖𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁𝘀 𝗣𝗼𝗹𝗶𝗰𝘆 – The Administrator’s complaints policy and procedure is available on the Administrator’s website at www.innovation.group.

𝗠𝗜𝗢𝗦𝗔 – If you remain dissatisfied with the resolution, you may escalate the matter to MIOSA. Telephone: 010 590 8378 | Fax: 086 630 6141 | Email: [email protected].

𝗡𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗖𝗼𝗺𝗺𝗶𝘀𝘀𝗶𝗼𝗻 (𝗡𝗖𝗖) – If you remain dissatisfied, you may also escalate the matter to the National Consumer Commission. Telephone: 012 428 7000 | Email: [email protected].

For More Info Click the links below

O-Extender Service Plan Info

O-Extender Service Plan Rates